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Our Process: How Gate Work Is Assessed and Done

Across the gate trade, work generally follows the same pattern: a technician looks at how the gate moves and what it is built from, the job goes through a few usual stages, and safety standards and local rules shape what is done. Every property is different, and the details of a particular job are settled when the gate has been seen in person.

For Squantum Gate Services, every job starts with a call or message about the gate you have, or the one you want. We ask what kind it is, what it does when it fails and how often it gets used, then set a time to see it. Caleb Foster, the owner, comes out to look it over, take measurements and check the hardware and power. He explains what he found, and once you agree on the work, we set a start date.

What Is Assessed

What is assessedWhy it mattersWork it applies to
How the gate movesA sag, a bind or a stall shows where the fault is before anything is taken apartRepair, openers, maintenance
Posts and footingsA post that leans or heaves throws the gate and latch out of lineRepair, installation
Hinges, rollers and trackWorn hardware makes a gate drag and an opener work harderRepair, maintenance
Gate weight and sizeHinges, rollers and openers are rated for the load they carryInstallation, openers
The ground around the gateSlope and room behind or beside the opening decide swing or slideInstallation
Power and wiringAn opener and entry devices need a safe supply and wiring routeOpeners, access control
Safety devicesPhoto eyes, edge sensors and reversing protect people and carsOpeners, maintenance
How often it is usedA busy gate needs heavier hardware and an opener built for frequent useAll gate work

The Stages of a Typical Job

Stage of a typical jobWhat generally happensWhat the customer may be asked
First call or messageThe gate and the problem, or the gate you want, are describedWhat kind of gate it is, what it does when it fails, how often it is used
Site visitThe gate is looked over, measured, and its hardware and power checkedWhere the gate is, how to reach it, and any history of repairs
Explanation and agreementWhat was found is explained and the work agreedTo choose between options where there are some
SchedulingA start date is setWhether the gate can be out of use for a time
Before diggingUnderground utilities are marked for post or trench workWhere private lines (sprinklers, lighting) run
The workThe repair, installation or opener work is carried outTo keep cars and people clear of the work area
Final checksThe gate is cycled repeatedly; swing, latch and safety stop testedTo try the gate and its controls before the job is closed
Black nylon gear rack sections for a sliding gate opener laid out on a gravel drive Wood-grain double swing gates with an arched railing top, hung on brick piers with operator arms on the inside

Safety Standards and Rules

Swipe left to see the rest of the table.

Rule or standardWhat it coversWhere it matters
UL 325Safety of gate operators, including protection against entrapment (photo eyes, edge sensors, reversing)Every automatic gate opener
ASTM F2200How automated vehicular gates are built: openings, gaps and guards that keep people from being caughtGates that are automated, new or converted
Electrical codeWiring, circuits and outdoor connections for openers and entry devices, done to the Massachusetts electrical codeOpeners, keypads, intercoms, lighting
Dig Safe (811)A required call before digging so underground gas, electric and water lines are markedPost holes, footings and trenches for wiring
Local permitsTown rules on fence and gate height, placement and building or electrical permitsNew gates and new wiring
Fire accessEmergency vehicles must be able to get through gates across some drives and entrancesShared drives, condos and commercial entrances

What an Owner Can Check, and What to Leave

Safe for an owner to check

  • Keep the gate’s path and a sliding gate’s track clear
  • Wipe the photo eye lenses and check they face each other
  • Test that the gate reverses when the beam is blocked
  • Replace remote batteries
  • Watch and listen for new dragging, grinding or jerking

Leave to a technician

  • Opener force, limit and reversing settings
  • Springs, arms and the gear rack
  • Wiring, circuits and control boards
  • Re-hanging a gate or straightening a post
  • Any gate whose safety devices do not work

More on standards, permits and digging is under safety, codes and permits on our questions page.